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    Terms of Service

    Last updated: April 11, 2025

    1. Introduction

    Welcome to Lanchava Creative ("we," "our," or "us"). These Terms of Service govern your use of our website and services. By accessing or using our services, you agree to be bound by these terms.

    2. Services Description

    Lanchava Creative provides technology and design services including:

    • Website design and development, including search engine optimization and branding
    • Custom web application development
    • AI phone receptionist setup and business process automation
    • Print design and production, produced with third-party print partners

    3. Client Responsibilities

    As a client, you agree to:

    • Provide accurate and complete information for project requirements
    • Review and provide feedback on deliverables within agreed timeframes
    • Make timely payments according to agreed payment schedules
    • Provide necessary access to accounts, platforms, or materials when required
    • Communicate clearly and promptly regarding project changes or concerns

    4. Project Terms

    All projects are subject to the following terms:

    • Project scope and deliverables will be defined in written agreements
    • Changes to project scope may result in additional fees or timeline adjustments
    • Final deliverables will be provided upon full payment
    • Revisions are included as specified in your service agreement
    • Project timelines are estimates and may vary based on complexity and client feedback

    5. Payment Terms

    Payment terms are as follows:

    • Payment schedules will be outlined in your service agreement
    • Invoices are due within the specified payment terms
    • Late payments may result in project delays or additional fees
    • All fees are non-refundable unless otherwise specified
    • Additional services requested outside the original scope will be billed separately

    6. Intellectual Property

    Intellectual property rights are governed as follows:

    • Final deliverables become your property upon full payment
    • We retain rights to use work in our portfolio and marketing materials
    • Third-party materials (fonts, stock photos, etc.) remain under their respective licenses
    • We maintain rights to concepts and ideas not included in final deliverables

    7. Confidentiality

    We maintain strict confidentiality regarding your business information, trade secrets, and project details. We will not disclose confidential information to third parties without your written consent, except as required by law.

    8. Limitation of Liability

    Our liability is limited to the amount paid for services. We are not liable for indirect, incidental, or consequential damages. We provide services "as is" and make no warranties beyond those explicitly stated in service agreements.

    9. Termination

    Either party may terminate services with written notice. Upon termination:

    • You will be billed for work completed up to the termination date
    • We will deliver any completed work upon payment
    • Confidentiality obligations remain in effect

    10. Changes to Terms

    We may update these Terms of Service from time to time. We will notify you of any material changes by posting the new terms on our website and updating the "Last updated" date.

    11. Governing Law

    These terms are governed by the laws of the State of Minnesota, United States. Any disputes will be resolved in the courts of Hennepin County, Minnesota.

    12. Contact Information

    If you have any questions about these Terms of Service, please contact us at saba@lanchavacreative.com